WR Tech + Support welcomes You

We are a small, freelance-based operation that offers a range of services to keep your computing & communication devices operational and protected while being networked for Internet Access or to share local network resources.

From varied device repair & tiered support levels to website design, construction & management, we are a comprehensive solution whether you are a private individual, independent professional or run a small business with a network.

Service Goals

The historical and ongoing aim is to exceed expectations by delivering great service and value in a timely manner.

Free Quotes

Not sure if it's in your budget before you commit? Request a free quote for that custom built system, website or device repair.

Value +

In addition to getting that device repaired, if it's time to upgrade, it can be listed freely with details and pics on WRTechPlus.com.

Stay Covered

You'll find support services ranging from computer repair to website management & content maintenance in one place.

Services

Over the past 15+ years repair experience that began with simple memory upgrades, malware removal and the occasional OS tweaks for performance, the services offered has dynamically grown to include newer handheld devices like smartphones and tablets and retainer-based webmastering: content management, design, construction & backend maintenance.

Computer Repairs & Upgrades

Hardware and Software Servicing & Upgrades for Desktops, Laptops, Notebooks.

Custom Built PCs

AMD & Intel hardware to support Windows and Linux Operating Systems

Smartphone & Tablet Repairs

Battery, Charge port, Digitizer & LCD Replacement. OS Maintenance & stock ROM reflashing

Web Related

Design & Construction, Content Management, Facelifts/Refresh, Template customization & modifications

Preventive Maintenance

Includes disassembly for cleaning and OS tweaks for Performance optimizations

Data Recovery

We can (sometimes) recovery recently deleted files from working hard disk drives

Online listing & Sales

New, Used/Pre-Owned, refurbished/repaired: laptops, tablets and smartphones at attractive prices.

Item Sourcing and Import

We charge a 10% fee to source legal "overseas only" items on the Internet, purchase them online and import them for delivery.

Home & Small Office Networking

Includes configuration of DVRs, network printer, PCs and routers for access to network resources and the Internet

Why Us

There are several great reasons but here are a few that you may not know or had considered:

1

Broad Experience

We have been building websites and repairing & upgrading computer hardware and software for more than 15 years. Operating Systems includes those that are Linux based, MacOS for Apple PCs & Microsoft based (up to Windows 11). Also, Android custom & stock ROMs for smartphones and tablets.

2

Great Rates

As a small operation, we don't incur a number of unnecessary overhead expenses that are normally unavoidable as part of the delivery of the services offered..these overheads are the ones that other service providers pass on to its customers and clientele to justify the higher prices charged.

3

Tiered Support Options

Experience has taught us that one size doen't fit all. Support levels should match your activities as well as your budget so that you enjoy maximum uptime. From impromptu servicing to taking a preventive approach, we have comprehensive solutions at comprehensive service rates

4

Other services

As a client, you (and/or your business) will benefit from the other services we offer directly or from our other clients with whom you can network or cross promote. Here, you don't have to look far to take care of your computer, smartphone, network and website(s).

5

Alternative Solutions

We pride ourselves in taking a flexible, Win-Win approach to most things so that requests and preferences be accomodated. This would include alternative software titles and support options based on budget, availability of parts, time service windows, etc..

6

Freebies!

We occasionally install little known but GREAT Supported OpenSource but forever FREE software titles that rival paid ones. Also, troubleshooting (without disassemly) and in the rare case we can't repair it or it isn't worth repairing, assessment is free

Testimonials

What our one time customers and long time clientele have said (and what future customers are likely to say) about WR Tech Plus Support Services

Admittedly, we can't please everyone, everytime...but we can proudly say that we don't give in to fixing things "quick", instead we aim to fix things properly.

We're all fed up of paying for non service...compensating a tech for their fuel cost and/or time for you to be told what you already know or worse, waste your time for an assessment that they can't fix it but that you still have to pay.

Pricing

We hope you find these budget-friendly and competitive.

Computer Repairs & Upgrades

from$150 TTD

  • PSU: install, replace, upgrade
  • RAM: install, replace, upgrade
  • CPU/MOBO: install, replace, upgrade
  • Software: OS Recovery, OS Upgrade

Smartphone & Tablet Repairs

from$300 TTD

  • Battery & Button Replacement
  • Chargeport & LCD Replacement
  • Touchscreen Replacement
  • OS Recovery/ROM Reflash

 

Web Design & Maintenance

from$999 TTD

  • Non .TT domain name (1yr)
  • Shared Webhosting (1yr)
  • Shared SSL site security (1yr)
  • 1 yr Content updates + Extras

Small Office Home Office

from$700 TTD

  • Air Flow & Cable Management
  • SOHO Networking & Security
  • Desktops/Laptops only Special
  • Comprehensive Tiered Pricing

Frequently Asked Questions

View these if service related concerns were not detailed or outlined within the pages of this site.

  • How much does it cost to list a refurbished/repaired device on WRTechPlus.com?

    If it's a saleable repair-to-sell item like a laptop, tablet or smartphone (I've determined that it can be repaired it vs it being disposed as trash), to you it's completely FREE with the understanding that the sale of the item is what enables me to be compensated for the labor and parts getting it fixed.

    Put another way, this is a transparent Win-Win scenario, we agree to profit share and at the point of being sold at the realistic price YOU set, you are paid minus what it cost to fix (parts and my labor) .

    View a listing here

  • My clients have ranged from private individuals and independent professional with personal computing devices (desktops, laptops, smartphones, tablets, security cameras and printers) that the Internet to small companies with several PCs sharing file & print resources via Small Office networks that may or may not have websites that aid in administration, advertising, data collection & dissemination and outreach.

  • Our instinct is to adopt a WIN-WIN transparent approach to doing business. Where industry standard best practices can be brought to the table, every effort to implement them will be made. Where research is needed, it is stated upfront.

    To save you money, I tend to perform in dept troubleshooting, research open source alternatives to pricey software or compare vendors product prices and shipping times. Where/when parts are replaced, you will provided receipts, the replaced parts and have this all detailed on your invoice that services as your work log for future reference.

  • In a nutshell, it's Cost vs Benefit:

    For your money, you'll get a lot more value and transparency compared to the competition:

    - You won't be charged for "No disassembly troubleshooting"
    - You won't be persuaded to service a hopelessly defective (soon-to-die) device for a fee.
    - If there a spares available, we can loan you one while your device is being serviced.
    - Where possible we can test components and perform repairs in your presence.
    - We provide receipts from third party vendors and return swapped out parts.
    - Our Invoices serve as a maintenance log with copies being sent to your email
    - Provided that there is an Internet connection, we provide courtesy follow up service by remote access or by service request
    Technology Demystification: I point out what's the underlying cause of an issue and how to prevent it.

  • This depends on the availability of parts locally and the complexity of repair upgrades (hardware and software). For hardware related jobs, some parts must be sourced overseas while on the software end, personal files must be backed up and then restored (sometimes along with reisnstalling applications). Typically, on the low end, this takes anywhere from a couple business days to a maximum of six (6) weeks in the case of parts being imported from abroad.

  • Yes - bundles (a device and matching accessories) are by default discounted. The random unplanned 'freebie' also counts as a discount. And the simplest way to earn one is to become repeat customer closely followed by referring other customers like yourself.

  • Subject to change in the near future but as of now, until further notice, we are NOT offering delivery services.

  • Typically labor is warrantied for 3 months and 6 months on the parts used unless the hardware manufacturers specify otherwise. Undeniable proof of tampering or installing other than recommended software immediately voids it.

  • If they are available locally, from hardware vendor partners: MegaBits, Power Net PC Limited (Powernetpctt.com), Computer Cyber Store Limited (Computercyberstore.com), Super Technologies Ltd. (Supertechtt.com) and The Wizz Computers Limited (thewizzcomputers.com).

    If parts are proprietary, they will need to be imported via online purchase: Ebay, Amazon and other Computer parts vendors in the US and China.

  • Short answer - rarely ..and only if you are a long time customer and cannot bring the device to the repair depot where the right equipment can be used to troubleshoot and repair it properly. This method is preferred to do it right the first time to save us both some time. The other circumstance is when it requires cable management to be set up back in its native work environment and configured to reconnected to your network after an ugrade.

  • Cash and cheques are always accepted. I have also been paid in part with devices, PC components, etc.. If there is value in what is being offered (like referring lucrative customers/clients that will pay or promoting my service for a discounted rate), I will also consider it so that we can come to an agreed dollar amount BEFORE you are invoiced.

MAKE Contact 

 

 

Address/Repair Depot:

#13, Fourth Street West, Cassleton Avenue, Tacarigua, Trincity, Trinidad & Tobago, West Indies.

We prioritize communication by email, voice calls & text messages and of course in person after first confirming an appointment for consultation and/or to drop off or collect your repaired devices.

Please use the contact form to ask a question or leave a message and we'll get back to you in 24 hours. Contact us today!

PH: +1 868 744-1836
(Text Messages, Voice Calls, VoiceMail & WhatsApp Messages & VoiceNotes, Etc...)

Thank You!